Last Updated: July 2026

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This Shipping Policy applies to all orders placed or quote requests submitted through www.fmsautoperformance.com. By placing an order or accepting an invoice from FMS Auto Performance, you agree to the terms below.

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Order & Quote Processing

FMS Auto Performance currently processes orders after a quote has been reviewed and payment has been received.

Our team will:

• Verify vehicle compatibility (when applicable)

• Confirm product availability

• Calculate shipping costs

• Email a secure payment invoice

Once payment has been received, orders are typically processed within 1 to 3 business days.

Processing times do not include weekends or holidays.

Some products are fulfilled directly from manufacturers or authorized distribution partners and may require additional processing time.

Receiving a quote or invoice does not guarantee immediate shipment or product availability.

 

Shipping Methods & Carriers

We ship using major carriers including:

• UPS

• FedEx

• USPS

• Freight carriers (for oversized or heavy items)

Carrier selection is determined by shipment size, weight, destination, product availability, and supplier fulfillment method.

 

Shipping Time Estimates

Estimated delivery dates are provided for reference only.

Delivery dates are not guaranteed.

Carrier delays caused by weather, holidays, supply chain interruptions, labor disruptions, or other circumstances beyond our control may affect delivery times.

FMS Auto Performance is not responsible for delays after an order has been accepted by the shipping carrier.

 

Drop-Ship & Special Order Items

Many performance parts are shipped directly from our manufacturers or authorized distributors.

As a result:

• Products may ship separately.

• Orders containing multiple items may arrive in multiple deliveries.

• Tracking numbers may be provided separately.

Special-order or manufacturer-built products may have extended lead times and cannot be canceled once the order has been placed with the supplier.

 

Shipping Charges

Shipping charges are calculated based on:

• Package weight

• Package dimensions

• Destination

• Carrier rates

Shipping charges will be confirmed before payment is collected.

Shipping fees are non-refundable unless the error was caused by FMS Auto Performance or the shipping carrier.

 

Address Accuracy

Customers are responsible for providing accurate shipping information.

Orders returned because of:

• Incorrect address

• Incomplete address

• Failed delivery attempts

• Refused delivery

may be subject to:

• Additional shipping charges

• Return shipping costs

• Restocking fees

 

Damaged, Missing or Lost Shipments

If your package arrives damaged:

• Notify FMS Auto Performance within 48 hours of delivery.

• Keep all original packaging.

• Provide photographs of:

  • The damaged product

  • The shipping box

  • The shipping label

Claims submitted after 48 hours may be denied by the shipping carrier.

If a shipment is confirmed lost by the carrier, we will assist in filing a carrier claim.

 

Freight Deliveries

Freight shipments should be inspected before signing for delivery.

Visible damage should be noted on the carrier's delivery receipt before acceptance.

Failure to note shipping damage at delivery may affect claim eligibility.

 

International Shipping

At this time, FMS Auto Performance ships only within the United States.

International shipping is not currently available.

 

California Emissions & Legal Restrictions

Certain performance products may be restricted by:

• California emissions regulations

• Federal law

• State law

• Local regulations

FMS Auto Performance reserves the right to:

• Cancel prohibited orders

• Refuse shipment to restricted locations

• Require customer acknowledgment for off-road or competition-use-only products

Customers are responsible for ensuring products comply with all applicable laws in their area.

 

Order Changes & Cancellations

Orders may be modified or canceled before payment is received or before they are submitted to the manufacturer for fulfillment.

Once an order has been processed, shipped, or placed with a supplier, it may no longer be eligible for cancellation.

 

Questions

If you have questions regarding shipping or an existing order, please contact us.

FMS Auto Performance

210 S. Cain St., Suite G

Visalia, CA 93292

Phone: (559) 740-7953

Email: marcie@fmsautoperformance.com