Shipping & Order Fulfillment Policy
Last Updated: July 2026
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This Shipping Policy applies to all orders placed or quote requests submitted through www.fmsautoperformance.com. By placing an order or accepting an invoice from FMS Auto Performance, you agree to the terms below.
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Order & Quote Processing
FMS Auto Performance currently processes orders after a quote has been reviewed and payment has been received.
Our team will:
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Verify vehicle compatibility (when applicable)
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Confirm product availability
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Calculate shipping costs
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Email a secure payment invoice
Once payment has been received, orders are typically processed within 1 to 3 business days.
Processing times do not include weekends or holidays.
Some products are fulfilled directly from manufacturers or authorized distribution partners and may require additional processing time.
Receiving a quote or invoice does not guarantee immediate shipment or product availability.
Shipping Methods & Carriers
We ship using major carriers including:
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UPS
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FedEx
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USPS
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Freight carriers (for oversized or heavy items)
Carrier selection is determined by shipment size, weight, destination, product availability, and supplier fulfillment method.
Shipping Time Estimates
Estimated delivery dates are provided for reference only.
Delivery dates are not guaranteed.
Carrier delays caused by weather, holidays, supply chain interruptions, labor disruptions, or other circumstances beyond our control may affect delivery times.
FMS Auto Performance is not responsible for delays after an order has been accepted by the shipping carrier.
Drop-Ship & Special Order Items
Many performance parts are shipped directly from our manufacturers or authorized distributors.
As a result:
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Products may ship separately.
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Orders containing multiple items may arrive in multiple deliveries.
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Tracking numbers may be provided separately.
Special-order or manufacturer-built products may have extended lead times and cannot be canceled once the order has been placed with the supplier.
Shipping Charges
Shipping charges are calculated based on:
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Package weight
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Package dimensions
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Destination
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Carrier rates
Shipping charges will be confirmed before payment is collected.
Shipping fees are non-refundable unless the error was caused by FMS Auto Performance or the shipping carrier.
Address Accuracy
Customers are responsible for providing accurate shipping information.
Orders returned because of:
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Incorrect address
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Incomplete address
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Failed delivery attempts
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Refused delivery
may be subject to:
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Additional shipping charges
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Return shipping costs
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Restocking fees
Damaged, Missing or Lost Shipments
If your package arrives damaged:
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Notify FMS Auto Performance within 48 hours of delivery.
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Keep all original packaging.
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Provide photographs of:
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The damaged product
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The shipping box
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The shipping label
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Claims submitted after 48 hours may be denied by the shipping carrier.
If a shipment is confirmed lost by the carrier, we will assist in filing a carrier claim.
Freight Deliveries
Freight shipments should be inspected before signing for delivery.
Visible damage should be noted on the carrier's delivery receipt before acceptance.
Failure to note shipping damage at delivery may affect claim eligibility.
International Shipping
At this time, FMS Auto Performance ships only within the United States.
International shipping is not currently available.
California Emissions & Legal Restrictions
Certain performance products may be restricted by:
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California emissions regulations
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Federal law
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State law
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Local regulations
FMS Auto Performance reserves the right to:
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Cancel prohibited orders
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Refuse shipment to restricted locations
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Require customer acknowledgment for off-road or competition-use-only products
Customers are responsible for ensuring products comply with all applicable laws in their area.
Order Changes & Cancellations
Orders may be modified or canceled before payment is received or before they are submitted to the manufacturer for fulfillment.
Once an order has been processed, shipped, or placed with a supplier, it may no longer be eligible for cancellation.
Questions
If you have questions regarding shipping or an existing order, please contact us.
FMS Auto Performance
210 S. Cain St., Suite G
Visalia, CA 93292
Phone: (559) 740-7953